Effective date: September 10, 2026
The Klean Kanteen support team can assist with product information, orders, payment, shipping, tracking, cancellations, returns, exchanges, refunds, and privacy requests.
Customer Support Hours
Monday to Friday, 9:00 AM–5:00 PM Pacific Time (America/Phoenix), excluding U.S. public holidays. Messages received outside these hours are reviewed on the next business day.
How to Reach Us
Email: omeselas809@gmail.com
Telephone: 864-990-9494
Physical address: 11 Stanwix St, Brooklyn, New York, 11206, United States
Order, Return, and Privacy Messages
Include the order number when asking about a purchase. Contact us before sending a return so we can approve the request and issue a free prepaid label. For a privacy opt-out, use “Do Not Sell or Share My Personal Information” as the email subject or state that request by phone or mail.
Reusable Bottle, Cup, and Food-Container Scope
This Contact Page applies to purchases from Klean Kanteen, including cups, bottles, mugs, tumblers, food canisters, child-focused drinkware, replacement caps, lids, and related accessories.
Use the current item page to verify capacity, insulation, dimensions, materials, included components, child-use guidance, cap or lid fit, cleaning, and intended beverage or food use.
Merchant Information
Brand and store name: Klean Kanteen
Contact email: omeselas809@gmail.com
Telephone: 864-990-9494
Physical address: 11 Stanwix St, Brooklyn, New York, 11206, United States